Also known as real-user monitoring, passive monitoring refers to the process of capturing traffic from a network to determine what went wrong with a website or Web application after problems have occurred. Synthetic monitoring, on the other hand, provides webmasters with pertinent information to guarantee seamless server monitoring and web application uptime before problems impact a large number of site visitors. Read on to learn more about the differences between Synthetic and Passive website monitoring, and which solution is right for your business.
Website Uptime isn’t a Condition, it’s a Calculation
Central to service level agreement (SLA) reports is the concept of website “uptime.” However, what exactly is uptime? Website uptime, in the recent past was often narrowly defined as the working vs. non-working condition of a web server, ie web server uptime. More recently, we have worked with many organizations that are carefully defining the details of website uptime vs. downtime, by taking into account variables like network uptime, server uptime, web application uptime, or website uptime, has become critical.
For most online businesses, integrating social media into their website has enabled them to interact with their customers directly. Social media widgets offer customers the ability to have real-time engagement with the business, its products, and like-minded consumers.
Today’s DevOps are increasingly saddled with third party social media widgets (or applications). By relying on external content, developers become dependent on the quality of that third-party content delivery, which, in turn, impacts the performance of their website. Due to lack of third-party element control, developers find difficulty monitoring vital statistics related to network health.
Developers can use externally-based web performance tools to determine if their social media app integration is worth the wait.
Do you have a true user’s view of your web application performance when an error occurs? Because if you don’t have web application monitoring with video capture — if all you see when an error occurs is an error code — then you’re in trouble.
If every web application monitoring error diagnostic is based on reading web application code — and not seeing an actual video of the web application at the time of the error, then you are not seeing your customers’ experience of your web application – and that’s a problem. If you aren’t viewing a web application performance video you aren’t seeing your web application through your user’s eyes, no matter how hard you try or how much code you read.
Announcing UserView Video Monitoring – Web Application Monitoring with Video Capture:
A user’s view video of web application errors, diagnostics, and performance
Minneapolis, Minnesota – Dec. 13, 2012 – Dotcom-Monitor, (www.Dotcom-Monitor.com), announces an industry-first with the launch of UserView Monitoring™ Video Capture (UserView Video) , a browser-based monitoring service that records a video of a web application transaction, measures performance, captures errors, and provides diagnostics all on the same screen.
“When web applications have errors UserView Video captures a user’s view video of the error – as it is occurring – that is paired with an interactive waterfall chart displaying details of the web pages’ code performance. It’s the fastest way available to diagnose web application errors minimizing downtime. You don’t have to guess about what to fix, or what website users are experiencing. The web operations team can simultaneously see the network data and a video of the user’s experience, so finding the problem that users experience is faster.” noted Vadim Mazo, CTO.