October 8, 2015 5:40 PM CST – Copenhagen, Denmark monitoring location is back online.
October 08, 2015 – Monitoring from Dotcom-Monitor location at Copenhagen, Denmark is unavailable since 10/08/2015 11:45 AM CST due to network issues. ISP tech support is working for resolution. We will provide update as soon as it becomes available.
We are currently experiencing problems with service responsible for Private Agent management. Users using Private Agents may see gaps in monitoring. We are actively working on the issue and will post updates to this blog. Currently there the is no ETA on resolution.
October 12, 2015. During 10/12/2015 01:00 AM – 04:00 AM CST monitoring from the following locations will be unavailable due to planned maintenance: MN: Minneapolis, USA UK: London, UK HK: Hong Kong, China AR: Buenos Aires, Argentina
The issue was due to a bug in a code within Private Agent management services. We were able to stabilize Private Agents overnight and will be applying code fixes today that should resolve the problem permanently.