Tag: System Status Updates

Hong Kong, China Monitoring Location Issue

April 22, 2016 – Monitoring from Dotcom-Monitor location at Hong Kong, China is unavailable since 04/22/2016 2:10 PM CST due to network issues. ISP tech support is working on resolution. We will provide update as soon as it becomes available.

Read More ⟩

Monitoring delay

April, 21  2016. Between 9:00 and 9:35 PM Dotcom-Monitor experienced some delay in monitoring. The team is researching the root cause and will post update once the issue has been identified. As of 9:35 PM all monitoring is working normally.

Read More ⟩

Mumbai, India Monitoring Location Issue

April 19, 2016 – Monitoring from Dotcom-Monitor location at Mumbai, India is unavailable since 04/19/2016 9:45 AM CST due to network issues. ISP tech support is working for resolution. We will provide update as soon as it becomes available.

Read More ⟩

Warsaw, Poland Monitoring Location Issue

April 18, 2016 – Monitoring from Dotcom-Monitor location at Warsaw, Poland is unavailable since 04/18/2016 1:55 AM CST due to network issues. ISP tech support is working for resolution. We will provide update as soon as it becomes available.

Read More ⟩

Video Capture Service Issue

April 11th, 2016. Video Capture service currently experience some issue and may miss some recordings. Monitoring and all other functionality is not effected. Dotcom-Monitor is working on restoring video capture to 100% capacity.

Read More ⟩

Web Server Performance Issue

April 8th, 2016. Between 12:15 AM and 12:30 AM CST, one of the web servers experienced performance degradation that effected some of the clients. Web server was manually restarted to resolve the situation. Monitoring and Alerting was not effected.

Read More ⟩

Amazon Japan ISP Maintenance

April, 7  2016. As per notice from Amazon Japan ISP, network maintenance within Clara Online Backbone Network will be performed on: Apr 19th, 2016(Tue) 0:00 – 6:00 (JST) Apr 26th, 2016(Tue) 0:00 – 6:00 (JST) There is a possibility that monitoring from Amazon Japan location may be unavailable during these periods.  

Read More ⟩