Announcing UserView Monitoring with Video Capture | Web Application Monitoring

Announcing UserView Video Monitoring – Web Application Monitoring with Video Capture:
A user’s view video of web application errors, diagnostics, and performance

Minneapolis, Minnesota – Dec. 13, 2012 – Dotcom-Monitor, (www.Dotcom-Monitor.com), announces an industry-first with the launch of UserView Monitoring™ Video Capture (UserView Video) , a browser-based monitoring service that records a video of a web application transaction, measures performance, captures errors, and provides diagnostics all on the same screen.

“When web applications have errors UserView Video captures a user’s view video of the error – as it is occurring – that is paired with an interactive waterfall chart displaying details of the web pages’ code performance. It’s the fastest way available to diagnose web application errors minimizing downtime. You don’t have to guess about what to fix, or what website users are experiencing. The web operations team can simultaneously see the network data and a video of the user’s experience, so finding the problem that users experience is faster.” noted Vadim Mazo, CTO.

IRWD: Online Retail and the Speed and Beauty of Performance Monitoring

On February 15, 2012 I had the privilege of presenting a talk on website performance monitoring to 800+ of the world’s top online retail IT experts at the renowned Internet Retailer – Website Design and Usability Conference (IRWD) in Orlando, Florida alongside Matt Hoenck, the IT Director at Thymes.com. Competition is fierce in online retail and the stakes are high as more and more shoppers switch from bricks-and-mortar to online buying. Online retailers must remain informed of new technologies that improve website uptime and performance, (such as the new UserView Monitoring – Video Capture) and strike the right balance with user experience expectations involving website design and usability.