Dotcom-Monitor support is available 24/7. For general support inquiries, please visit our Contacts page here.   CURRENT CLIENTS: Trouble tickets receive priority response. To receive expedited support, please login into your account and open a trouble ticket (located in the "Support" dropdown menu when you are logged in).

Amazon-East Monitoring Location is Running Normally

July 11, 10am CST – The Amazon-East monitoring location is running normally. A full re-install of the monitoring “instance” was completed at 10am CST for the Amazon-East monitoring location. For clients using Amazon-East location it was automatically re-added to the monitoring rotation as of July 11, 10am CST. As noted here, the Amazon-East location experienced a…

Amazon-East Monitoring Location Update

July 10, 2014 – 2:30pm CST – Update. Dotcom-Monitor is working on a solution to this morning’s Amazon-East monitoring location issue. At this point, it appears that Dotcom-Monitor’s “instance” of the Amazon-East monitoring virtual server was lost by Amazon. We are working on re-establishing monitoring by creating a new “instance” of our server with Amazon-East. This involves…