With one in four consumers abandoning your website if it takes more than four seconds to load, this year’s holiday season has to be all about website uptime, performance and the end user experience.
From expecting your website to load in milliseconds to constantly judging your website aesthetics, today’s 21st century e-commerce customers have exceedingly high expectations and it’s up to you to have the right website monitoring solution in place to manage end user experience and address these demands.
Also known as real-user monitoring, passive monitoring refers to the process of capturing traffic from a network to determine what went wrong with a website or Web application after problems have occurred. Synthetic monitoring, on the other hand, provides webmasters with pertinent information to guarantee seamless server monitoring and web application uptime before problems impact a large number of site visitors. Read on to learn more about the differences between Synthetic and Passive website monitoring, and which solution is right for your business.
With the advent of video streaming comes a rise in performance problems, including pixilation, buffering, and latency. Therefore, the importance of keeping the stream flowing has never been more crucial; every second of delayed video load time increases the likelihood that your target market will go elsewhere for the content.
While many traditional website monitoring solutions offer alerts based on preferred device (think e-mail, phone or SMS), they lack robust customization like group alerting or alert escalation. Dotcom-Monitor’s industry leading alerting system offers fully customizable templates for each member of an alert group, enabling each team member to receive tailored messages based on their role and need for error diagnostic information. Providing comprehensive customization of group alerts is just one small way that Dotcom-Monitor maintains its competitive edge.